Refund policy

Return Policy

Art is a Connection

I want you to be completely at peace with the art you bring into your home. We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return and begin the process of finding the right fit for your space.

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Starting a Return

To begin a return, please contact the studio at Info@juliehamiltonart.com.

Please note:

• All authorized returns should be sent to: 1321 W Thunderhill Drive, Phoenix AZ 85045.

• Items sent back to the studio without first requesting a return cannot be accepted.

• You are always welcome to reach out with any questions regarding your piece at Info@juliehamiltonart.com.

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Damages & Issues

Please inspect your artwork upon arrival. If the piece is defective, damaged, or if you have received the incorrect item, contact us immediately. We will evaluate the issue right away and do everything in our power to make it right.

Exceptions & Non-Returnables

To maintain the integrity of custom and limited works, certain items cannot be returned:

• Custom Collections: Personalized art created specifically for you.

• Sale Items & Gift Cards: Unfortunately, we cannot accept returns on sale items or gift cards.

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Exchanges

The fastest way to ensure you get the piece you truly want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new artwork. This ensures the "What If" you are looking for is secured for your collection immediately.

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Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return and you have not seen the credit, please contact us at Info@juliehamiltonart.com.